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Overview of the Ingenico Desk 5000 Dial/Ethernet Pinpad

The INGENICO DESK 5000 DIAL/ETHERNET PINPAD is a versatile payment solution for merchants. This device features multiple connection options, including Dial, Internet Protocol (IP), and Ethernet connections. The Desk 5000’s sleek design allows it to fit unobtrusively into any checkout counter space. Additionally, merchants can customize the various payment functions throughout the device according to their industry needs. With options such as magnetic stripe, EMV chip card Reader, and contactless payments from NFC mobile wallets like Apple Pay and Google Pay, it is designed to provide merchants with an efficient way of accepting all types of payments. The INGENICO DESK 5000 DIAL/ETHERNET PINPAD is an excellent choice for businesses looking for a secure and reliable payment processing solution.


  • Brand: Ingenico
  • Product Type: PINpad
  • Length: 7.3″
  • Width: 3.2″
  • Width: 2.67″
  • Weight: 0.75 lbs
  • Processor: Cortex A5
  • Memory: Internal 512 MB Flash, 512 MB RAM | External MicroSD up to 32GB optional
  • OS: Telium TETRA
  • SIM: 2 SIM optional
  • SAM: 2 SAM | 3 SAM optional
  • Card Readers: Magstripe ISO 1/2/3, 500K lifespan | Smart card EMV Level 1, 500K lifespan | Contactless EMV Level 1
  • Display: 3.5″ backlit, HVGA (480×320) pixels
  • Touchscreen: Resistive, Capacitive
  • Keypad: 16 hardtop keys, Raised Marking, Backlit
  • Audio: Buzzer
  • Video Accelerator: H264 codec
  • Thermal Printer: Speed in l/s 20 l/s
  • Paper Roll Cage 2.28″ width x 1.57″ diameter
  • Terminal Connectivity: Dial-up MODEM | Ethernet 10/100 base T
  • Terminal Connections: USB Host, USB Slave | Power Supply Dedicated power, Jack 1 RS232, 2nd RS232 optional
  • Power Supply: 16 W or 32 W
  • Operating Temperature: 0°C to +40°C (32°F to 104°F)
  • Storage Temperature: -20°C to +55°C (-4°F to 131°F)
  • Operating Humidity: 85% non-condensing at +40°C (104°F)
  • Security: PCI PTS 5.x & 4.x

Benefits of Using the Ingenico Desk 5000 Dial/Ethernet Pinpad

The INGENICO DESK 5000 DIAL/ETHERNET PINPAD has revolutionized the payment landscape with its secure and easy to use features. With PCI 2 & 3 certification, it offers customers an unparalleled level of peace of mind when completing transactions. Its integrated contactless and NFC capabilities allow consumers to use their preferred cards and devices, while its high-speed processor performs data processing quickly and quietly. What’s more, its large LCD touch display ensures a clear presentation of the transaction details, allowing customers to verify all information efficiently and accurately before finalizing their purchase. The INGENICO DESK 5000 DIAL/ETHERNET PINPAD is the ideal solution for any business or organization looking to improve their customer experience while providing a secure platform for payments.

Features and Specifications of the Ingenico Desk 5000 Dial/Ethernet Pinpad

The INGENICO DESK 5000 DIAL/ETHERNET PINPAD is designed to provide secure and reliable point-of-sale performance. It features an intuitive black and white graphical display and robust keypad with soft rubber keys. The INGENICO DESK 5000 Dial/Ethernet Pinpad can handle a variety of payment types, including credit cards, contactless, NFC, mobile wallets and e-checks. It is secured by tamper-proof technology for enhanced security. Additionally, it offers theft protection through its encrypted storage of account information. This INGENICO model also offers speed and flexibility with its programmable parameters, allowing users to quickly adapt to changing market needs while granting quicker response times. With such remarkable features and specifications, the INGENICO Desk 5000 Dial/Ethernet Pinpad is an ideal choice for providing secure and reliable payment processing solutions at POS terminals.

Security Functions Offered by the Ingenico Desk 5000 Dial/Ethernet Pinpad

The INGENICO DESK 5000 DIAL/ETHERNET PINPAD provides superior, secure payment services in an unprecedentedly compact form. It comes with advanced fraud prevention technology built in, including Mastercard® Secure Code, Verified by Visa, American Express Safe Key and chip-and-PIN encryption. As part of its commitment to security, INGENICO also offers optional state-of-the-art analytics, such as a transaction risk engine, allowing you to detect fraud before it even happens. With INGENICO’s Desk 5000 Dial/Ethernet Pinpad, you can be assured that your customers’ data are safe and secure and that they can make payments with peace of mind.

How to Set Up and Use an Ingenico Desk 5000 Dial/Ethernet Pinpad

The INGENICO DESK 5000 Dial/Ethernet Pinpad is an invaluable piece of equipment providing businesses with convenience and security to process payments. It is straightforward to set up, but there are a few steps you must follow in order to get the most out of it. First, plug in the male-to-male USB cable into your computer and the INGENICO Desk 5000 and ensure network connection through a power outlet or PoE switch. Next, install the appropriate INGENICODriver software for your system from INGENICO’s website, as it will provide a communication bridge between your computer and INGENICO Desk 5000. Lastly, download the latest INGENICO Device Manager release from INGENICO’s FTP site, open it and link it with your PIN Pad by clicking Connect – this will enable all of INGENICO Desk 5000 capabilities. By following these simple steps your business will be able to capitalize on this efficient, secure payment processing solution!

Common Troubleshooting Tips for an Ingenico Desk 5000 Dial/Ethernet Pinpad

When it comes to trouble-shooting the INGENICO DESK 5000 DIAL/ETHERNET PINPAD, there are a few standard tips that could help. Firstly, ensure that you have performed all of the necessary updates that your INGENICO allows – this can help prevent any future issues with the PINPAD not running properly. Secondly, always refer to INGENICO’s website troubleshooting and support section for ongoing or immediate issues. Finally, check all physical connections outside the INGENICO DESK and ensure everything is securely connected. Keep in mind these general steps when it comes to maintaining your INGENICO DIAL/ETHERNET PINPAD and hopefully it will run smoothly for years to come.

Reasons Why You Should Choose an Ingenico Desk 5000 Dial/Ethernet PINPAD

The INGENICO DESK 5000 DIAL/ETHERNET PINPAD is the choice of countless businesses across the world who are looking for a secure and reliable way to process their customers’ payments. This device comes with multiple payment options including chip cards, magnetic strip cards, Contactless payments like Apple Pay and Google Pay as well as smart devices. The Desk 5000 has a patented semi-integrated card reader that increases security by storing customer information and preventing it from ever leaving the device. For those needing heightened security and better fraud protection, tokenization support is also included which makes it impossible to decipher and store payment data on the gateway. Business owners can be sure they are making an excellent investment with the INGENICO DESK 5000 because of its durability, top-notch encryption algorithms, international certifications and compliance standards.